OXFORD EXECUTIVE TRANSPORTATION

Privacy Policy

This Privacy Policy explains how Icon Executive, LLC d/b/a Oxford Executive Transportation (“Oxford Executive Transportation,” “OET,” “Company,” “we,” “us,” or “our”) collects, uses, and protects customer information.

1. Information We Collect

We may collect information you provide when requesting or booking transportation services, including:

  • Name
  • Email address
  • Phone number
  • Pickup and drop-off details
  • Trip details
  • Flight information
  • Payment status and billing-related information
  • Special instructions
  • Communications with our staff

We may also collect basic technical information related to online reservations, such as IP address, browser information, device information, and reservation submission timestamps.

2. How We Use Information

We use customer information to:

  • Review and manage reservation requests
  • Provide transportation services
  • Send reservation confirmations and updates
  • Send invoices, payment links, and receipts
  • Coordinate pickup, dispatch, and trip details
  • Communicate with customers about their reservations
  • Maintain business records
  • Improve our booking and customer service processes
  • Comply with legal, regulatory, or payment-processing requirements

3. Text Messaging and Mobile Information

If you opt in to receive text messages, we may use your mobile phone number to send transactional reservation-related text messages.

Messages may include reservation request updates, approval and payment links, confirmations, pickup reminders, trip updates, receipts, and review links.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP. For help, reply HELP or contact [email protected].

4. Mobile Messaging Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.

We may share information with service providers only as necessary to operate our reservation services, process customer requests, send transactional reservation communications, provide customer support, or comply with law.

For clarity, this mobile messaging privacy commitment applies regardless of any other general privacy, cookie, analytics, advertising, service-provider, or data-sharing language on this website. Mobile phone numbers, text-message opt-in data, and messaging consent data are never shared, sold, rented, or provided to third parties or affiliates for their own marketing or promotional purposes.

5. How We Share Information

We do not sell customer personal information.

We may share customer information only as reasonably necessary with:

  • Drivers, dispatchers, or transportation staff
  • Affiliate or subcontracted transportation providers when needed to complete a trip
  • Payment processors
  • Email, SMS, or communication service providers
  • Software, hosting, or operational vendors
  • Legal, regulatory, or law-enforcement authorities when required

Any sharing is limited to business, operational, service, legal, or safety purposes.

6. Data Security

We use reasonable administrative, technical, and operational safeguards to protect customer information. However, no online system or transmission method is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We may retain reservation, customer, payment, and communication records as needed for business operations, accounting, legal compliance, dispute resolution, and customer service.

8. Customer Choices

Customers may request updates to their contact information or request removal from future communications by contacting us at:

[email protected]

Text message recipients may opt out at any time by replying STOP.

9. Contact Information

Oxford Executive Transportation
Icon Executive, LLC d/b/a Oxford Executive Transportation
Email: [email protected]
Website: https://oxfordlimo.net